MUSTER POINT OUTFITTERS
SHIPPING & DELIVERY POLICY
Shipping and delivery information for Muster Point Outfitters military surplus and outdoor gear.
Last updated: September 30, 2026
Muster Point Outfitters is a trade name of Half and Half LLC. Physical orders ship from Key West, Florida, USA.
Where We Ship
We ship within the United States, including Alaska and Hawaii, and to Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa and the Northern Mariana Islands where a suitable carrier service is available. Availability depends on the destination and the products ordered. If no shipping service is displayed at checkout, please contact us before ordering. International delivery outside these destinations is not currently offered.
Order Processing & Dispatch
In-stock orders usually ship within 1 business day after payment is received. Please allow up to 3 business days for processing and dispatch. Business days are Monday through Friday, excluding public holidays. Dispatch time is separate from carrier transit time and does not apply to pre-orders.
Pre-Orders
Items marked as pre-orders are not available for immediate dispatch. The expected dispatch date or window shown on the product page and during ordering applies instead of our usual in-stock processing time. Our December 1, 2026 launch date is not a guaranteed delivery date. If your order includes both in-stock and pre-order items, contact us before ordering if you require the in-stock items sooner.
If we cannot ship within the stated timeframe, we will notify you, provide a revised dispatch date where available, and explain your options to accept the delay or cancel for a full refund. Where consent to a delay is required, we will obtain it or cancel and promptly refund the unshipped order.
Shipping Charges — Contiguous United States
For eligible standard orders delivered to the contiguous 48 states and Washington, D.C., standard shipping is $9.99 for orders below $99. Eligible orders of $99 or more qualify for free standard shipping. The $99 threshold is based on the merchandise subtotal before coupon discounts, excluding tax and shipping. Any separately priced carrier services selected at checkout are charged at the displayed rate.
Alaska, Hawaii & U.S. Territories
Orders to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa and the Northern Mariana Islands are charged the full available carrier rate displayed at checkout, regardless of order value. The $9.99 standard shipping rate, $99 free shipping offer and first-order free shipping promotion do not apply to these destinations. Transit times may be longer and vary by service and destination. Some territory shipments require customs documentation or additional processing.
First-Order Free Shipping & Exclusions
A valid first-order free shipping code may be used once for eligible standard delivery to the contiguous 48 states and Washington, D.C., subject to the promotion’s terms. Free and subsidized shipping offers exclude Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses and oversized items. Please contact us before ordering oversized items or requesting delivery to an APO/FPO/DPO address so we can confirm availability and shipping costs.
Delivery Estimates & Addresses
Available shipping services and charges are displayed before you complete checkout. Carrier transit estimates begin after dispatch and are not guaranteed unless the selected service expressly provides a guarantee. Weather, holidays, carrier disruptions and any required customs processing may affect delivery. Please provide a complete, accurate delivery address and contact us promptly if you notice an error.
Tracking, Damage & Missing Parcels
We will send tracking information electronically when available. If your order arrives damaged, incomplete or appears lost, contact us promptly with your order number and, where possible, photographs of the packaging and damage. Please retain the packaging while we investigate. We will work with the carrier and arrange the appropriate resolution, which may include a replacement or refund.
Restricted Items
Some products cannot be shipped to certain destinations because of carrier, postal, customs or product restrictions. Delivery is offered only where the ordered goods and selected service are permitted. Please contact us before ordering if you are unsure about a product or destination.
Contact
Muster Point Outfitters — Half and Half LLC
Email: contact@musterpointoutfitters.com
Website: musterpointoutfitters.com
